Job Description
Join LocalHire Solutions and kickstart your career in Philadelphia! We're seeking motivated individuals for entry-level customer service roles with no experience required. Our comprehensive training program will equip you with the skills to succeed in a fast-paced environment. Enjoy competitive pay, benefits, and opportunities for growth within our supportive team.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve service issues efficiently using our proprietary CRM system
- Document interactions accurately in customer records
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics for response times and resolution rates
- Participate in ongoing product knowledge training
- Support cross-functional projects as assigned
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – we train all team members
- Strong communication skills with clear speaking voice
- Basic computer proficiency (typing, internet navigation)
- Ability to multitask and adapt to changing priorities
- Positive attitude and willingness to learn new systems
- Reliable attendance and punctuality
- Must pass background check and drug screening