Job Description
Join our award-winning team as an Entry-Level Customer Service Specialist! No experience required – we provide comprehensive training and career growth opportunities. Help customers resolve inquiries while developing valuable professional skills in a supportive environment.
What We Offer:
- Comprehensive paid training program
- Health benefits after 60 days
- Clear career advancement path
- Modern downtown Columbus office
- Team-based culture with regular recognition
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Document interactions using CRM systems
- Collaborate with team to resolve complex issues
- Meet daily performance and quality metrics
- Participate in ongoing training sessions
- Identify opportunities for service improvements
- Maintain accurate customer records
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to downtown office