Job Description
Join our dynamic team as an Entry-Level Customer Service Representative in Virginia Beach! No experience needed – we provide comprehensive training to launch your career. Enjoy competitive pay, benefits, and a supportive environment. Perfect for recent graduates or career changers seeking growth opportunities. Walk-in interviews available daily!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for call handling and resolution
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, navigation)
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including weekends
- No prior experience necessary – training provided
- Must be authorized to work in the US