Job Description
Are you looking for a stable, rewarding career in the heart of Detroit? Metro Community Solutions is currently seeking enthusiastic individuals to join our growing team as Customer Service Associates. We pride ourselves on being a local leader that values hard work and offers growth opportunities for everyone, regardless of background.
We are looking for self-motivated individuals who are eager to learn and contribute to our mission of serving the local community. If you are ready to start a new chapter and don't have prior experience, we provide comprehensive on-the-job training to set you up for success.
Responsibilities
- Provide exceptional customer service to both walk-in clients and phone inquiries, ensuring a welcoming environment.
- Assist customers in navigating our services and answer questions regarding products or policies.
- Process transactions accurately and efficiently using our POS systems.
- Maintain a clean, organized, and safe workspace in accordance with company standards.
- Collaborate with team members to achieve daily sales and service goals.
- Handle customer complaints and feedback with patience and professionalism.
Qualifications
- High school diploma or GED equivalent is preferred but not required.
- Excellent verbal communication skills and a friendly, outgoing personality.
- Ability to stand for extended periods and lift up to 25 lbs occasionally.
- Basic computer literacy and ability to learn new software quickly.
- Reliable transportation is a plus.
- Willingness to work flexible hours, including weekends and holidays.