Job Description
We Are Hiring Immediately in Tucson, AZ!
Are you looking for urgent hiring jobs in Tucson, AZ? Join Horizon Tech Support and start your career today. We are seeking dedicated professionals ready to hit the ground running. This is a fantastic opportunity for individuals seeking immediate employment with a supportive team.
Why You Should Apply:
- Immediate Start: Onboard and begin contributing within 48 hours.
- Competitive Pay: Earn between $18.00 - $24.00 per hour based on experience.
- Modern Environment: Work in a collaborative, tech-forward office in Tucson.
The Role:
As a Customer Service Representative, you will be the primary point of contact for our valued clients. You will resolve technical issues, answer inquiries, and ensure our customers have a seamless experience.
Responsibilities
- Handle high-volume customer inquiries via phone, email, and live chat.
- Diagnose technical problems and provide step-by-step solutions.
- Document all interactions and resolutions accurately in the CRM system.
- Collaborate with the technical support team to escalate complex issues.
- Maintain a high level of professionalism and customer satisfaction.
- Identify opportunities to upsell or cross-sell company services.
Qualifications
- High School Diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory for top candidates.
- Strong typing skills (40+ WPM) and data entry accuracy.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work in a fast-paced, urgent environment.