Job Description
Are you looking for a career opportunity in Indianapolis without the need for prior experience? Premier Customer Solutions is currently hiring Entry Level Customer Service Representatives to join our rapidly growing team. We believe in promoting from within and providing comprehensive training for all new hires. If you are a motivated individual with a positive attitude, we want to hear from you.
As a Customer Service Representative, you will be the face of our brand, assisting clients with inquiries, resolving issues, and ensuring a seamless customer experience. We offer a dynamic work environment, competitive benefits, and a clear path for professional advancement.
Why Join Us?
• No Experience Required: We provide full on-the-job training.
• Competitive Pay: Earn between $16.00 and $19.00 per hour.
• Career Growth: Numerous opportunities for advancement within the company.
• Flexible Scheduling: Work full-time hours that fit your lifestyle.
Responsibilities
- Greet and assist customers in a friendly and professional manner, both in person and over the phone.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Answer customer inquiries regarding products, services, and company policies.
- Resolve customer complaints and escalate complex issues to the supervisor when necessary.
- Maintain a clean and organized workspace to ensure a professional environment.
- Collaborate with the team to meet daily and monthly sales targets.
Qualifications
- Must be at least 18 years of age.
- High school diploma or GED is preferred but not required.
- Strong communication skills with the ability to listen actively.
- Basic computer literacy and ability to learn internal software quickly.
- A positive attitude and a willingness to learn.
- Ability to stand for extended periods and work in a retail-style environment.