Job Description
Are you ready to launch a rewarding career with no experience necessary? Apex Support Solutions is currently hiring Customer Service Representatives in Columbus, Ohio. We are looking for driven, friendly individuals who want to start working immediately.
Join a team that values your potential over your past. We offer comprehensive paid training and a supportive environment where you can grow from entry-level to management in just a few years. If you have a computer and a high-speed internet connection, you have the tools to succeed with us.
Why Apply?
- Immediate Start: We review applications daily and can onboard you within 48 hours.
- No Experience Needed: We provide all the training you need to become a top performer.
- Competitive Pay: Earn a base rate of $18.00 - $22.00/hour with performance bonuses.
- Flexible Schedule: Choose from various shifts to fit your lifestyle.
Responsibilities
- Handle incoming customer calls and emails with a friendly, professional demeanor.
- Resolve customer inquiries and issues efficiently to ensure high satisfaction scores.
- Input and update customer account information accurately into our database systems.
- Identify customer needs and provide appropriate solutions or escalate when necessary.
- Maintain a high level of product and service knowledge through ongoing training.
- Collaborate with the team to meet daily and monthly performance targets.
Qualifications
- High School Diploma or GED is required.
- Must be at least 18 years of age.
- Access to a reliable computer and high-speed internet connection.
- Basic computer literacy and typing skills (35+ WPM).
- Strong verbal communication and active listening skills.
- A positive attitude and willingness to learn new processes quickly.