Job Description
Are you looking for a flexible work schedule that fits your lifestyle? Apex Support Solutions is currently hiring dedicated individuals for our Weekend Shift team in Houston, TX. This is an excellent opportunity for students, retirees, or anyone seeking a balanced work-life dynamic.
We pride ourselves on delivering top-notch customer service and are looking for team members who are energetic, reliable, and eager to learn. As a Weekend Shift Representative, you will play a crucial role in ensuring our clients have a seamless experience during their busiest days.
Why Join Us?
- Competitive hourly pay ($15 - $18/hr).
- Weekend-only schedule (Saturday & Sunday).
- Flexible shifts to accommodate your lifestyle.
- Opportunities for advancement within the company.
- Supportive and collaborative work environment.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions.
- Manage and resolve customer inquiries and complaints efficiently.
- Process orders, returns, and exchanges accurately and timely.
- Collaborate with the weekday team to ensure continuity of operations.
- Maintain a clean, organized, and professional workspace.
- Upsell products and services to meet sales targets and improve customer satisfaction.
Qualifications
- High school diploma or equivalent (GED).
- Previous customer service experience is a plus but not required.
- Must be available to work weekends (Saturday and Sunday).
- Strong verbal communication and interpersonal skills.
- Ability to work independently and as part of a diverse team.
- Reliable transportation and punctuality.