Job Description
Are you looking for a dynamic entry-level position in Oklahoma City, Oklahoma? Metro Business Services is currently seeking enthusiastic individuals to join our front-line team. We pride ourselves on providing exceptional support to our clients and offer a comprehensive training program to ensure your success.
As a Customer Service Representative, you will be the face of our company. We are looking for individuals who are eager to learn, adaptable, and ready to grow their career in a supportive environment. No prior experience is necessary; we value attitude and work ethic over technical skills.
Why Join Us?
- Competitive Pay: Earn between $15.00 and $18.00 per hour.
- Growth Opportunities: Clear pathways for internal promotion.
- Modern Environment: Work in a collaborative, tech-forward office.
Responsibilities
- Greet and assist customers with inquiries via phone and in-person in a professional and friendly manner.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Resolve customer complaints and issues to ensure high satisfaction rates.
- Update customer information and maintain accurate databases.
- Collaborate with team members to improve service delivery and operational efficiency.
- Learn and utilize internal software systems for daily operations.
Qualifications
- High school diploma or GED equivalent required.
- Strong communication skills, both verbal and written.
- Basic computer literacy and typing proficiency.
- A positive attitude and a willingness to learn new concepts quickly.
- Ability to work in a fast-paced environment while maintaining accuracy.
- Reliable transportation and punctuality.