Job Description
Start your career journey with Jacksonville Retail Solutions! We're seeking enthusiastic Entry-Level Customer Service Specialists to join our dynamic team in Jacksonville, FL. No experience necessary – we provide comprehensive training and growth opportunities. Enjoy competitive pay, benefits, and a supportive work environment in one of Florida's most vibrant cities. Perfect for recent graduates or career changers looking to build foundational skills in customer relations and problem-solving.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Resolve customer inquiries and concerns efficiently using CRM systems
- Process transactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to enhance product knowledge and service techniques
- Support store operations through inventory assistance and merchandising tasks
Qualifications
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Basic computer proficiency with ability to learn new software
- Positive attitude with genuine interest in helping others
- Reliable attendance and punctuality
- Ability to work flexible hours including weekends
- No prior experience necessary – training provided