Job Description
We are looking for energetic and motivated individuals to join our growing team in Oklahoma City. At Apex Support Services, we believe in nurturing talent and providing a supportive environment for career growth. This is an excellent opportunity for recent graduates or those seeking to launch a career in a dynamic industry.
As a Entry-Level Customer Service Representative, you will be the face of our brand, ensuring our clients receive top-notch support and service.
Responsibilities
- Handle inbound and outbound customer inquiries with professionalism and efficiency.
- Assist customers in resolving product or service issues.
- Document all customer interactions and feedback accurately in our CRM system.
- Collaborate with team leads to identify areas for process improvement.
- Adhere to all company policies and training guidelines.
- Maintain a high level of knowledge regarding company products and services.
Qualifications
- High School Diploma or GED required.
- Basic computer proficiency and typing skills (40+ WPM).
- Strong verbal and written communication skills.
- Ability to work flexible hours, including weekends and holidays.
- Reliable transportation and a positive attitude.
- No prior experience necessary; full training provided.