Job Description
We are currently seeking enthusiastic and motivated individuals to join our dynamic team in Tampa, FL. As an Entry Level Customer Service Representative, you will play a pivotal role in connecting with our clients and driving our mission forward. We are proud to offer a comprehensive training program for all new hires, meaning no prior experience is required—just a positive attitude and a willingness to learn.
Join a company that values growth, community, and innovation. Work in a modern facility downtown Tampa with competitive benefits and a clear path to advancement.
Key Highlights:
- Competitive Pay: Starting at $18.00/hr with performance bonuses.
- No Experience Needed: Full paid training provided.
- Growth Opportunities: Fast-track management training available.
Responsibilities
- Handle inbound and outbound customer inquiries with a professional and friendly demeanor.
- Resolve customer issues and complaints efficiently to ensure high satisfaction rates.
- Assist in training and mentoring new team members as they onboard.
- Collaborate with cross-functional teams to meet daily sales and service targets.
- Maintain accurate records of customer interactions and account information.
- Process customer orders, applications, and returns accurately.
Qualifications
- High school diploma or GED required.
- Must be at least 18 years of age.
- Excellent verbal and written communication skills.
- Ability to type 35+ WPM and navigate computer systems proficiently.
- Reliable transportation and professional appearance.
- Ability to work full-time hours, including weekends and holidays if needed.