Job Description
Join Chicago's fastest-growing startup as an Entry-Level Customer Specialist! We're seeking motivated individuals to launch their careers with immediate walk-in interviews at our downtown Chicago hub. No experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, comprehensive benefits, and a vibrant team environment. Perfect for recent graduates and career changers seeking stability and advancement. Walk-ins welcome daily 9AM-4PM!
Responsibilities
- Delocate exceptional customer service across multiple channels (phone, email, in-person)
- Resolve inquiries and issues with empathy and efficiency
- Collaborate with cross-functional teams to improve service quality
- Maintain accurate customer records in CRM systems
- Support sales initiatives through upselling and relationship building
- Contribute to process improvement projects
- Participate in ongoing professional development
Qualifications
- High school diploma or equivalent (degree preferred)
- 0-2 years customer service or related experience
- Strong communication and interpersonal skills
- Ability to thrive in fast-paced environments
- Basic proficiency with Microsoft Office Suite
- Positive attitude with problem-solving mindset
- Availability for flexible shifts including weekends
- Legal authorization to work in the US