Job Description
Immediate openings for motivated entry-level professionals! Tampa Bay Solutions is hosting walk-in interviews for our Customer Service team. No prior experience required – we provide comprehensive training. Join our dynamic environment where your growth matters. Why Tampa Bay Solutions? Competitive benefits, career advancement opportunities, and a supportive team culture. Located in downtown Tampa with easy public transit access.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues efficiently using CRM systems
- Document interactions accurately in our customer database
- Collaborate with team members to improve service quality
- Meet daily performance metrics for call volume and resolution times
- Participate in ongoing training programs to enhance skills
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, email, navigation)
- Positive attitude and customer-focused mindset
- Ability to work flexible shifts including weekends
- Pass background check and drug screening
- Valid government-issued ID for walk-in interview