Job Description
Join Our Team Today! Immediate Walk-in Interviews Available.
Apex Solutions Group is expanding our team in Atlanta, Georgia, and is currently looking for enthusiastic, self-motivated individuals to join us as Entry Level Customer Service Representatives. If you are ready to kickstart your career with a company that values growth and customer satisfaction, we want to meet you.
We are conducting walk-in interviews daily, so you can apply in person without an appointment. Bring your resume and a positive attitude!
Responsibilities
- Greet and welcome customers in a professional and friendly manner, ensuring a positive first impression.
- Answer incoming phone calls and emails promptly, responding to inquiries with accuracy and care.
- Process customer orders, applications, and payments efficiently using our internal software systems.
- Resolve customer complaints and issues with patience and diplomacy to ensure high satisfaction rates.
- Maintain a clean and organized workspace, including filing documents and managing inventory as needed.
- Assist in training new team members and sharing best practices for customer engagement.
- Collaborate with the sales and support teams to meet daily and monthly performance targets.
Qualifications
- High school diploma or GED required; college students are encouraged to apply.
- Strong verbal communication skills with the ability to listen actively and respond clearly.
- Previous customer service or retail experience is a plus, but not required.
- Must be available to work flexible shifts, including weekends and holidays.
- Basic computer proficiency and typing skills are necessary.
- Ability to stand for extended periods and lift light boxes or packages (up to 25 lbs).
- A valid ID and social security card for onboarding purposes.