Job Description
We are currently seeking motivated and enthusiastic individuals to join our growing team as Entry Level Customer Service Representatives. If you are looking for a stable career with opportunities for advancement in the New York and Pennsylvania area, this is the perfect opportunity for you. We offer walk-in interviews daily, so no appointment is necessary.
As a key member of our customer-facing team, you will play a vital role in resolving client inquiries, processing orders, and ensuring a high level of satisfaction. We provide comprehensive training and mentorship to help you succeed in a dynamic corporate environment.
Responsibilities
- Handle incoming customer calls and emails with professionalism and empathy.
- Assist customers in resolving product inquiries and technical issues.
- Process customer orders and update account information accurately.
- Collaborate with team leads to improve service protocols and workflows.
- Document customer interactions and feedback in our CRM system.
- Maintain a clean and organized workspace to ensure efficiency.
Qualifications
- High school diploma or GED is preferred.
- Previous customer service experience is a plus but not required.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Reliable transportation to our office in New York, NY.
- Ability to work full-time hours with flexibility.