Job Description
Join our dynamic team at Louisville Growth Partners and launch your career in customer service excellence! We're seeking passionate individuals to become the face of our brand, delivering exceptional experiences to our Louisville community. As a locally-focused company, we prioritize professional growth and offer comprehensive training to set you up for success. Enjoy competitive benefits, flexible scheduling, and a supportive work environment where your contributions make a real difference.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Resolve service issues efficiently using our CRM system and internal knowledge base
- Process transactions and maintain accurate customer records
- Collaborate with team members to improve service workflows
- Actively participate in ongoing training and skill development programs
- Contribute to community engagement initiatives as a brand ambassador
Qualifications
- High school diploma or equivalent (college degree preferred)
- 0-2 years of customer service or retail experience
- Strong communication and problem-solving abilities
- Proficiency with Microsoft Office suite and CRM platforms
- Ability to work flexible hours including weekends
- Valid driver's license and reliable transportation
- Passion for Louisville community and local business growth