Job Description
Join LocalHire Solutions and kickstart your career in Oklahoma's thriving business landscape! We're seeking passionate entry-level professionals to deliver exceptional customer experiences while growing with our award-winning team. Enjoy competitive benefits, paid training, and clear advancement pathways in a supportive environment.
Why LocalHire Solutions?
- Industry-leading onboarding program
- Flexible hybrid work options
- Tuition reimbursement for career development
- Health/dental/vision insurance
- 401(k) with company match
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with cross-functional teams on solutions
- Identify opportunities for process improvements
- Participate in monthly training workshops
- Maintain 95% customer satisfaction score
Qualifications
- High school diploma or equivalent (college preferred)
- 0-2 years customer service experience
- Strong written/verbal communication skills
- Proficiency with Microsoft Office suite
- Ability to multitask in fast-paced environments
- Valid driver's license (field visits required)
- Positive attitude and problem-solving mindset
- Basic knowledge of CRM platforms