Job Description
Join our vibrant team at Milwaukee Community Solutions and kickstart your career in customer service! We're seeking motivated individuals with no prior experience to provide exceptional support to our local clients. Enjoy a collaborative environment, comprehensive training, and opportunities for growth within our Milwaukee-based operations. Perfect for recent graduates or career changers looking to build foundational skills in a supportive setting.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate client records in our CRM system
- Collaborate with team members to resolve complex customer issues efficiently
- Participate in ongoing training to enhance product knowledge and service techniques
- Support community outreach initiatives representing our Milwaukee values
- Contribute to process improvement projects to enhance customer satisfaction
Qualifications
- High school diploma or equivalent (college students encouraged to apply)
- Strong communication skills and ability to multitask in a fast-paced setting
- Basic computer proficiency with willingness to learn new software
- Positive attitude and commitment to teamwork
- Valid Wisconsin driver's license (for occasional local travel)
- Ability to work flexible hours including weekends as needed