Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist in Dallas! No experience required – we provide comprehensive training to launch your career. This is your opportunity to grow with a locally-focused company offering competitive benefits and advancement opportunities. Perfect for recent graduates or career changers seeking stable employment in the Dallas metro area.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and maintain accurate customer records in our CRM system
- Collaborate with team members to resolve complex customer issues
- Contribute to process improvements and team performance metrics
- Attend ongoing training sessions to enhance product knowledge and service skills
- Support marketing initiatives during peak demand periods
Qualifications
- High school diploma or equivalent (recent graduates encouraged)
- Strong communication and interpersonal skills
- Basic computer literacy and ability to learn new software
- Positive attitude and willingness to learn
- Reliable transportation to our Dallas office
- Ability to work flexible hours including weekends
- No prior experience required – training provided