Job Description
Ready to launch your career immediately? Memphis Growth Partners is seeking enthusiastic Entry-Level Customer Service Specialists to join our dynamic team in the heart of Memphis, TN. No prior experience required – we provide comprehensive training to set you up for success! Enjoy competitive pay, full benefits, and a supportive environment where your growth is our priority.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office
- Positive attitude and customer-first mindset
- Willingness to learn new technologies quickly