Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist in Seattle! No experience required – we provide comprehensive training to launch your career. At Urban Solutions Inc., we value growth mindset and teamwork. Enjoy competitive pay, benefits, and a supportive environment where you'll develop essential skills while helping our community thrive.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve service issues efficiently using our CRM system
- Document interactions accurately in customer records
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training programs to enhance skills
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (no experience needed)
- Strong communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and willingness to learn new tools
- Positive attitude and problem-solving mindset
- Reliability and punctuality
- Valid Washington State ID for location verification