Job Description
Launch your career in Philadelphia with our entry-level customer service role! We're seeking passionate individuals to join our dynamic team and deliver exceptional client experiences. No experience required—just a positive attitude and eagerness to learn. Enjoy competitive benefits, growth opportunities, and a supportive work environment in the heart of Philly.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person support
- Resolve service issues efficiently while maintaining high satisfaction rates
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service processes
- Participate in ongoing training programs
- Support marketing initiatives during community events
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to thrive in fast-paced environments
- Basic computer proficiency with MS Office Suite
- Valid Pennsylvania ID for onboarding
- Reliable transportation to Arch Street office
- Availability for flexible shifts including weekends