Job Description
Launch your career with Global Tech Solutions Inc.! We're seeking passionate Entry Level Customer Service Specialists to join our dynamic Atlanta team. No experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, comprehensive benefits, and a collaborative work environment. Perfect for recent graduates or career changers looking to grow in the tech industry.
Walk-in Interviews: Monday-Friday, 10 AM - 3 PM at our Atlanta headquarters. No appointment necessary! Bring your enthusiasm and we'll handle the rest.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve technical and billing issues using CRM systems
- Document customer interactions and maintain accurate records
- Collaborate with technical support teams to resolve complex issues
- Meet performance metrics for response time and customer satisfaction
- Participate in ongoing product training and process improvements
Qualifications
- High school diploma or equivalent (required)
- Strong communication and problem-solving skills
- Basic computer proficiency with Microsoft Office Suite
- Ability to work in a fast-paced environment
- Customer service mindset with patience and empathy
- No experience necessary – training provided
- Must be authorized to work in the United States