Job Description
Start your career with Apex Solutions Group! We're seeking enthusiastic Entry Level Customer Service Specialists in Colorado Springs, CO. Join our dynamic team and gain valuable experience in a supportive environment. Enjoy competitive pay, comprehensive benefits, and opportunities for growth. Walk-in interviews welcome – no appointment needed!
Why Join Us?
• Industry-leading training program
• Clear career advancement paths
• Collaborative team culture
• Modern downtown office location
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issues
- Update customer records in CRM systems
- Collaborate with team members to resolve complex cases
- Meet daily performance and quality standards
- Participate in ongoing training sessions
- Contribute to team success metrics
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency
- Strong verbal communication skills
- Positive attitude and customer-focused mindset
- Ability to work in a fast-paced environment
- No prior experience necessary – we train!
- Must be available for flexible shifts
- Valid government-issued ID for walk-in interview