Job Description
Launch your career in Dallas with LocalHire Solutions! We're seeking enthusiastic individuals with no prior experience for our Entry-Level Customer Service Specialist role. Enjoy competitive pay, comprehensive paid training, and opportunities for advancement in a supportive environment. Perfect for recent graduates or career changers looking to grow in the Dallas job market.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and account updates using our CRM system
- Collaborate with team members to resolve complex customer issues
- Document interactions accurately in customer databases
- Meet performance metrics for response time and customer satisfaction
- Participate in weekly training sessions to enhance product knowledge
- Support cross-functional projects as assigned by management
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – we provide full training
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new software
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Must pass background check and drug screening
- Authorization to work in the United States