Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist at MetroCare Solutions! We're passionate about building careers from the ground up and providing exceptional service to our Oklahoma City community. No experience? No problem! We offer comprehensive paid training and a supportive environment where you can grow professionally.
What We Offer:
- Competitive hourly wages with performance bonuses
- Comprehensive paid training program
- Health benefits after 90 days
- Career advancement opportunities
- Flexible scheduling options
- Positive team culture
Responsibilities
- Respond to customer inquiries via phone, email, and in-person
- Resolve customer concerns with empathy and efficiency
- Process transactions and maintain accurate records
- Collaborate with team members to meet service goals
- Participate in ongoing training and development
- Adhere to company policies and procedures
- Support daily operational tasks
Qualifications
- No prior experience required
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliability and punctuality
- Team player mentality