Job Description
Join our dynamic team at Urban Retail Group as an Entry-Level Customer Service Specialist! We're seeking motivated individuals with no prior experience to deliver exceptional service in our vibrant Chicago locations. This is your perfect starting point for a retail career with comprehensive training, growth opportunities, and a supportive work environment. Enjoy competitive pay, benefits, and the chance to develop valuable skills while serving diverse communities across the Windy City.
Responsibilities
- Provide outstanding customer assistance through in-person and digital channels
- Process transactions accurately and maintain organized product displays
- Resolve customer inquiries with empathy and professionalism
- Collaborate with team members to achieve daily sales targets
- Contribute to a clean, safe, and welcoming store environment
- Actively learn product knowledge and company protocols
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required – we provide full training!
- Strong communication and interpersonal skills
- Basic computer literacy and comfort with POS systems
- Reliable transportation and flexible availability
- Positive attitude with commitment to teamwork
- Ability to stand for extended periods and lift up to 25 lbs
- Willingness to work weekends and holidays as needed