Job Description
Join Urban Solutions Inc. as an Entry-Level Customer Service Specialist and kickstart your career in Seattle's thriving service industry! We're seeking motivated individuals with no prior experience to deliver exceptional customer experiences while receiving comprehensive training. Enjoy competitive pay, flexible scheduling, and growth opportunities within our dynamic team. Located in the heart of Pioneer Square, our vibrant workplace fosters collaboration and professional development.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process orders, returns, and exchanges accurately using our CRM system
- Collaborate with team members to resolve customer concerns efficiently
- Maintain detailed records of customer interactions and transactions
- Support marketing initiatives through customer engagement and feedback collection
- Adhere to company policies and industry compliance standards
Qualifications
- High school diploma or equivalent (college students encouraged to apply)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and willingness to learn new software
- Punctual and reliable with strong work ethic
- Positive attitude and problem-solving mindset
- Valid Washington State ID for in-person customer interactions