Job Description
Join MetroHire Pro's dynamic team as an Entry-Level Customer Service Specialist! We're seeking enthusiastic individuals in Dallas to kickstart their careers without prior experience. Enjoy competitive pay, comprehensive training, and growth opportunities in a supportive environment. Perfect for recent graduates or career changers looking to build foundational skills in customer relations and problem-solving.
What We Offer:
- Paid on-the-job training
- Health benefits after 90 days
- Flexible scheduling options
- Career advancement pathways
- Positive team culture
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate client records
- Collaborate with team members to resolve customer issues efficiently
- Utilize CRM software to document interactions and track progress
- Participate in ongoing training to enhance product knowledge
- Support marketing initiatives during peak seasons
- Uphold company standards for service excellence
Qualifications
- High school diploma or equivalent (currently enrolled accepted)
- Strong verbal communication skills in English
- Basic computer literacy (MS Office, email)
- Ability to multitask in fast-paced settings
- Positive attitude and willingness to learn new systems
- Reliable transportation to Dallas location
- No prior experience required – training provided