Job Description
Join our dynamic team as an Entry-Level Customer Service Representative! No experience is needed – we provide comprehensive training to kickstart your career. Perfect for recent graduates or career changers seeking growth opportunities. Enjoy competitive pay, benefits, and a supportive work environment. Walk-in interviews held daily at our Jacksonville location. Apply now and transform your future!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve issues efficiently using our proprietary CRM system
- Document interactions accurately in customer service databases
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training sessions to enhance skills
- Contribute to team goals and company culture initiatives
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required – training provided
- Strong communication skills (verbal and written)
- Basic computer literacy with ability to learn new software
- Positive attitude and customer-focused mindset
- Ability to work in a fast-paced environment
- Reliable transportation to Jacksonville office
- Must be available for walk-in interviews Monday-Friday 9AM-4PM