Job Description
Join our dynamic team at Premier Retail Solutions and kickstart your career in customer service! We're seeking enthusiastic entry-level professionals to deliver exceptional experiences to our clients. No experience necessary - we provide comprehensive training and growth opportunities. Enjoy a supportive environment where your contributions matter.
Why Join Us?
• Competitive hourly pay plus performance bonuses
• Flexible scheduling options
• Clear career advancement path
• Collaborative team culture
• Modern, downtown Columbus location
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems accurately
- Collaborate with team members to resolve complex issues
- Follow communication scripts while maintaining authenticity
- Meet daily performance metrics for call resolution
- Participate in weekly training sessions
Qualifications
- High school diploma or equivalent (required)
- Strong verbal communication skills
- Basic computer proficiency with ability to learn software
- Positive attitude with problem-solving mindset
- Ability to work flexible hours including weekends
- Reliable transportation to our downtown location
- No prior experience necessary - training provided
- Must pass background check