Job Description
Join our award-winning team as an Entry Level Customer Service Specialist in Atlanta! We're seeking motivated individuals ready to launch their careers in a dynamic, supportive environment. No experience necessary – we provide comprehensive training and growth opportunities. Enjoy competitive benefits, flexible schedules, and a culture that values innovation and teamwork. Walk-in interviews are welcome – no appointment needed!
What We Offer:
- Full benefits package (health/dental/vision)
- 401(k) with company match
- Paid time off and holidays
- Tuition reimbursement program
- Clear career advancement path
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Maintain accurate customer records in CRM systems
- Collaborate with team members to ensure seamless service
- Meet/exceed performance metrics for resolution time
- Continuously improve product knowledge
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (degree preferred)
- Strong verbal/written communication skills
- Basic computer proficiency (MS Office, CRM tools)
- Ability to multitask in fast-paced environments
- Positive attitude and customer-first mindset
- Willingness to learn new technologies
- Reliable transportation to Atlanta office