Job Description
Join our growing team in Charlotte as an Entry-Level Customer Service Specialist! No experience needed – we provide comprehensive training to kickstart your career. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our local community. Be part of a supportive environment where your voice matters and make a real impact on customer satisfaction.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our point-of-sale system
- Resolve customer concerns with efficient problem-solving techniques
- Collaborate with team members to ensure seamless service delivery
- Maintain organized customer records and documentation
- Contribute to a positive store environment through teamwork
- Adhere to company policies and safety protocols
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required – training provided
- Strong communication and interpersonal skills
- Basic computer literacy with willingness to learn new systems
- Reliable transportation to our Charlotte location
- Ability to work weekends and holidays as needed
- Positive attitude and customer-focused mindset
- Must pass background check