Job Description
Join our dynamic team as an Entry Level Customer Service Specialist and launch your career in Detroit's thriving service industry. We're seeking motivated individuals with no prior experience to provide exceptional support to our growing client base. Enjoy comprehensive training, flexible scheduling, and opportunities for rapid advancement. Start immediately and become part of Detroit's next generation of customer service excellence.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve billing and account issues efficiently
- Document interactions in CRM system with precision
- Collaborate with team members to improve service processes
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Availability for flexible shifts including weekends