Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist in Atlanta! We're seeking motivated individuals with no prior experience to launch their careers in a supportive environment. Enjoy comprehensive training, competitive pay, and growth opportunities within one of Georgia's leading employers. Perfect for recent graduates or career changers looking to build professional skills. Walk-in interviews available daily!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team members to ensure service excellence
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
- Assist with special projects as assigned
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office Suite)
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable transportation to Atlanta location
- Must be available for flexible shifts