Job Description
Join our dynamic team in Detroit and launch your career with no experience required! We're seeking motivated individuals to join our customer service division. Enjoy comprehensive training, flexible scheduling, and opportunities for growth within a supportive environment. Perfect for recent graduates or career changers looking to start fresh in the Motor City.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve service issues efficiently
- Document interactions in CRM systems
- Collaborate with team members to resolve complex cases
- Participate in ongoing training programs
- Meet performance metrics for response time and resolution
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent
- No prior experience necessary
- Strong communication skills
- Basic computer proficiency
- Positive attitude and eagerness to learn
- Ability to work flexible hours
- Valid work authorization
- Pass background check