Job Description
Start your career with Nashville Growth Solutions! We're seeking motivated individuals for our entry-level Customer Service Specialist role. No prior experience required – we provide comprehensive training to launch your professional journey. Join our dynamic team in the heart of Nashville and grow with one of Tennessee's fastest-growing companies. Walk-in interviews daily!
Responsibilities
- Handle customer inquiries via phone, email, and live chat
- Resolve billing and account issues efficiently
- Document interactions in CRM systems with precision
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for customer satisfaction
- Participate in ongoing training programs
- Maintain positive brand representation
Qualifications
- High school diploma or equivalent (GED accepted)
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Basic computer proficiency (MS Office Suite)
- Positive attitude and eagerness to learn
- Reliable transportation to downtown Nashville
- Ability to work flexible shifts including weekends
- Passion for helping others succeed