Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist and launch your career without prior experience! We're hosting walk-in interviews every Tuesday and Thursday at our Jacksonville headquarters. This is your opportunity to gain hands-on training in client relations, problem-solving, and communication while earning competitive pay. No degree necessary – we value personality, eagerness to learn, and a positive attitude above all. Our comprehensive onboarding program ensures you'll succeed from day one.
Why join us?
- Free professional development and certifications
- Health benefits after 60 days
- Clear career advancement path
- Collaborative team environment
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve service issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to improve processes
- Meet daily performance metrics for customer satisfaction
- Attend weekly training sessions to enhance skills
- Contribute to team goals and service initiatives
Qualifications
- High school diploma or equivalent (required)
- Excellent verbal communication skills
- Basic computer proficiency (typing, internet)
- Positive, solution-oriented mindset
- Ability to work flexible hours (including weekends)
- Passion for helping others
- No prior experience necessary – we train!