Job Description
Jumpstart your career in Baltimore with an immediate hire opportunity! We're seeking enthusiastic Customer Service Representatives to join our dynamic team at Baltimore City Services. No prior experience required – we provide comprehensive training to set you up for success.
Enjoy competitive pay, flexible scheduling, and the chance to develop valuable skills while serving our vibrant community. This temporary role offers a direct path to full-time opportunities for high performers.
Why Apply Today?
- Immediate start date – no waiting!
- On-the-job training and career advancement paths
- Supportive team environment with growth opportunities
- Competitive benefits package including health insurance
Responsibilities
- Handle incoming customer inquiries via phone and email
- Resolve customer issues with empathy and efficiency
- Process transactions and maintain accurate records
- Collaborate with team members to ensure seamless service
- Adhere to company policies and quality standards
- Contribute to continuous improvement initiatives
- Complete daily reporting tasks
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office Suite
- Positive attitude and customer-focused mindset
- Reliable transportation to our downtown Baltimore location
- Willingness to work flexible hours including weekends