Job Description
Join our dynamic team at Oakland City Services and launch your career in customer excellence! We're seeking enthusiastic entry-level professionals to serve our diverse community. Enjoy competitive benefits, growth opportunities, and a supportive environment where your contributions matter. Perfect for recent graduates and career changers ready to make an impact in the heart of Oakland.
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Process transactions and maintain accurate client records
- Collaborate with cross-functional teams to resolve service issues
- Participate in ongoing training programs to enhance skills
- Support community outreach initiatives and local events
- Contribute to process improvement projects
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office and customer service software
- Ability to work flexible hours including weekends
- Valid California driver's license preferred
- Basic math and problem-solving aptitude
- Positive attitude and commitment to community service