Job Description
Join our dynamic team at Oakland Community Services and kickstart your career in customer service! We're seeking enthusiastic individuals with no prior experience to provide exceptional support to our diverse community. Enjoy competitive pay, comprehensive training, and a supportive work environment in the heart of Oakland. If you're ready to grow professionally while making a local impact, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Assist clients with account management and service navigation
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex issues
- Participate in ongoing training programs to enhance skills
- Contribute to a positive and inclusive workplace culture
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent (GED accepted)
- Strong communication skills in English
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills
- Commitment to serving the Oakland community
- Valid California ID or work authorization