Job Description
Ready to kickstart your career in Oklahoma City? CityCare Solutions is hosting walk-in interviews for entry-level Customer Service Specialists! No experience necessary—just a passion for helping others. Join our award-winning team in a supportive environment with competitive benefits and growth opportunities.
As a local leader in customer experience, we provide hands-on training, flexible scheduling, and a pathway to career advancement. Perfect for recent graduates or career changers looking to build their professional foundation in Oklahoma's thriving job market.
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Resolve inquiries and complaints efficiently using our CRM system
- Document interactions accurately in customer databases
- Collaborate with team members to improve service processes
- Meet performance metrics for response times and satisfaction scores
- Participate in ongoing product knowledge training
- Support community outreach initiatives as part of our local engagement program
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- Basic computer proficiency with willingness to learn new software
- Positive attitude and problem-solving mindset
- Reliable transportation to our Oklahoma City location
- Availability for weekday shifts and occasional weekend events
- Must attend walk-in interview (no appointment needed)