Job Description
Join our dynamic team as a Part-Time Customer Service Specialist in San Antonio! We're seeking tech-savvy individuals to deliver exceptional support to our growing client base. Enjoy flexible scheduling, competitive pay, and opportunities for growth in a fast-paced environment. Perfect for students and professionals seeking work-life balance!
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Maintain detailed customer interaction records
- Collaborate with sales team to identify upsell opportunities
- Train on new product launches and service protocols
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or tech support experience
- Proficiency with CRM software and MS Office Suite
- Strong problem-solving and communication skills
- Ability to work evenings/weekends (15-25 hours/week)
- Bilingual (English/Spanish) preferred