Job Description
Join our dynamic team as an Entry Level Customer Service Specialist! We're hosting walk-in interviews for motivated individuals eager to launch their careers in a fast-paced, supportive environment. No prior experience required – we provide comprehensive training and growth opportunities. Perfect for recent graduates or career changers seeking stability and advancement. Walk-ins welcome Monday-Friday, 9 AM - 4 PM.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with team to improve service processes
- Meet daily performance metrics and quality standards
- Participate in ongoing product and soft skills training
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency (MS Office, CRM tools)
- Positive attitude and willingness to learn
- Ability to work flexible shifts including weekends
- Valid government-issued ID for walk-in registration