Job Description
Launch your career with InnovateKC Solutions! We're seeking passionate Entry Level Customer Service Specialists to join our growing team in Kansas City, MO. No experience? No problem! We provide comprehensive training and a supportive environment to help you thrive. Walk-in interviews daily 9 AM - 4 PM at our downtown location. Take the first step toward your professional future today!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Resolve customer inquiries and complaints with empathy and efficiency
- Maintain accurate customer records in CRM systems
- Collaborate with team members to improve service processes
- Support sales initiatives through product knowledge and upselling
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- Outstanding communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Basic proficiency with Microsoft Office Suite
- Positive attitude and willingness to learn new technologies
- Ability to work flexible hours including weekends if needed
- Must pass background check and drug screening