Job Description
Launch your career in Wichita with no experience required! Wichita Community Services is seeking passionate individuals for our entry-level customer service roles. We provide comprehensive training and growth opportunities in a supportive environment. Perfect for recent graduates or career changers looking to build professional skills while serving our local community.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Resolve customer inquiries and concerns with empathy and efficiency
- Update and maintain accurate customer records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to enhance product knowledge and service skills
- Contribute to a positive team culture through consistent communication
Qualifications
- No prior experience necessary - we train from the ground up!
- High school diploma or equivalent (GED accepted)
- Strong verbal communication and active listening skills
- Basic computer proficiency with willingness to learn new software
- Positive attitude and problem-solving mindset
- Ability to work flexible hours including some weekends
- Valid Kansas driver's license preferred (for occasional local errands)