Job Description
Join our award-winning team as an Entry Level Customer Specialist! We're seeking motivated individuals to kickstart their careers in customer service and sales. No experience required – we provide comprehensive training and growth opportunities. Enjoy our modern downtown Columbus office, competitive benefits, and a supportive team environment. Walk-in interviews welcome every Tuesday and Thursday from 9 AM to 4 PM. Start your journey with us today!
Responsibilities
- Delocate exceptional customer service via phone, email, and live chat
- Process orders, resolve inquiries, and maintain client records
- Collaborate with sales team to identify upsell opportunities
- Utilize CRM software to track interactions and metrics
- Participate in bi-weekly training sessions and team meetings
- Contribute to process improvement initiatives
- Support marketing campaigns and promotional activities
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation for in-office shifts
- Customer service experience preferred but not required
- Must be available for flexible scheduling including weekends