Job Description
Join Detroit's fastest-growing community services team! We're seeking enthusiastic individuals with no prior experience to launch their careers in customer support. Our comprehensive training program will equip you with essential skills while you contribute to meaningful neighborhood initiatives. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our locally-focused organization.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Assist residents with service inquiries and program applications
- Update and maintain accurate client records in our digital database
- Collaborate with team members to resolve community issues efficiently
- Participate in neighborhood outreach events and informational sessions
- Support administrative tasks including data entry and document processing
- Contribute to continuous improvement of service delivery systems
Qualifications
- High school diploma or equivalent (no college degree required)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to work independently and as part of a team
- Positive attitude and commitment to community service
- Reliable transportation and punctuality
- Passion for Detroit's revitalization and neighborhood development