Job Description
Join our dynamic team at Urban Enterprises Inc. as an Entry-Level Customer Specialist! We're hosting walk-in interviews for motivated individuals eager to kickstart their careers in the heart of Chicago. No experience necessary – we provide comprehensive training to set you up for success. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in downtown Chicago. Perfect for recent graduates and career changers! Walk-ins welcome Monday-Friday 9AM-4PM at our Michigan Avenue location. Your future in customer service starts here!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Resolve customer inquiries and concerns with empathy and efficiency
- Process transactions and maintain accurate customer records
- Collaborate with team members to improve service quality
- Participate in ongoing training programs to enhance skills
- Support marketing initiatives and promotional campaigns
- Adhere to company policies and regulatory requirements
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency (MS Office suite)
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends
- Valid work authorization in the United States
- Previous customer service experience a plus